Zvave kunetsa kumakambani kutora vanhu vakawanda kuti vabate maitiro akasiyana siyana muzuva ranhasi uye zera. Saka makambani akatanga kutsvaga matanho ekudzivirira kunetsa kwekuhaya vamwe zviwanikwa zvevanhu. Major Companies decided that an independent service provider should manage their operations and responsibilities for a particular bhizimisi Process.
Apa ndipo apo BPOs dzinouya mumufananidzo. Bhizinesi Maitiro Kunze, aka BPO, iri apo kambani inohaya yechitatu-bato kambani kuti igadzirise maitiro ayo. Vanhu vanowanzo nyonganisa BPO neCall Center. Kana zvirizvo, nzvimbo dzekufona ingori imwe mhando ye Business Process Outsourcing. The outsourced process can be anything; Customer Support, Administration, Payroll, etc.
BPOs dzinodaidzwa zvakare kuti ITES (ruzivo rwetekinoroji-inogoneswa masevhisi), zvinoreva kuti vanowanzovimba netekinoroji / zvivakwa zvinoita kuti makambani ekunze aite mabasa avo nemazvo.
Nekudaro, zvese izvi chingori chirevo chazvo chese. Business Process Outsourcing is a field and a topic that begs you to explore it. There are so many layers to it. So, let’s have a look at what it is all about.
Chii chinonzi Bhizinesi process Outsourcing?
Sezvatakambotaura kare, mune akasiyana mazwi, bhizimisi process outsourcing is mainly contracting a company to carry out some particular bhizimisi functions from your company. It can be anything from marketing to customer support.
Iwe haufanirwe kukanganisa bhizinesi maitiro ekutsvagisa masevhisi zvekungoburitsa kunze, zvakadaro. Izvi zvinodaro nekuti paunenge uri bhizimisi process outsourcing, you are outsourcing everything involved in the particular bhizimisi process. When you are just outsourcing, you are outsourcing just a single type of job. More and more companies these days are inclined towards bhizimisi process outsourcing and for all the right reasons.
Ndeapi mabhenefiti eBusiness Process Outsourcing?
Business Process Outsourcing is being popularized everywhere, which means that there must be some benefits to it. Now that we know what Business Process Outsourcing is, it is time to understand what kind of benefit it provides. After all, when it comes to running a bhizimisi, the first that you need to look at is whether it will profit your bhizimisi or not. Let’s have a look at them.
- Inobatsira nekudzikisa mutengo
If you look closely, you will find that specific processes cost you a fortune if you hire people in your country and get all the required equipment. This problem is taken care of with bhizimisi process outsourcing. Choosing a foreign company that is comparatively cheap for this expensive process of yours will help you cut down on your bhizimisi costs. Also, you’ll save up a lot on your taxes.
- Inobatsira mukutarisa pane epamoyo mabasa
If your company is new, you can’t be bothered to excel in every single department. Specific sectors can go unnoticed, and it’s not your fault. Options for bhizimisi process outsourcing can help you concentrate better on the core functions of your company. All of this happens while some of your processes are being taken care of by the hired company.
- Inopa rutsigiro rwakagadziridzwa
It goes without saying that when you are taking the route of bhizimisi process outsourcing, you will have an organization helping you with specific bhizimisi processes of your company. It will translate to improved support. Everyone needs it.
- Inogona kubatsira mukuwedzera kwepasirese
Business process outsourcing is mostly done with a foreign company. This gives you a golden opportunity to enter foreign markets. You will have overcome the language barrier and will have made contacts that you can rely on.
Ndeipi njodzi dzinowanikwa muBusiness Process Outsourcing?
As helpful as Business Process Outsourcing can be, there can be some big-scale risks that are avoided or overlooked and could cause considerable problems in the future. The best thing to do in such a case is to plan in detail and have foresight. Here are the common risks that you may have to face with Business Process Outsourcing:
- Mikana yemari yakavanzwa
Business process outsourcing can be cheaper later on, but you will have to spend a lot of time finding the right company. Time is money these days. This way, you will be facing some hidden costs.
- Wastage yenguva
A considerable amount of time goes behind finding the right bhizimisi process outsourcing company, as we said earlier. You might not have that kind of time in hand.
- Kuvimba nekambani yekunze
Zvinopera pasina kutaura izvozvo bhizimisi process outsourcing is all about joining hands with a foreign company. There is very little chance of you knowing them. So, if something goes wrong, you can’t do much about it.
- Nyaya dzine chekuita nekutaurirana
Interacting with your foreign bhizimisi process outsourcing company might not be the easiest thing to do—the language barrier to blame. There might even be issues and misunderstandings because of cultural differences.
- chibatiso ngozi
Kugovera yako yakakosha data nezvekambani yako kune yekunze sangano haisi iyo yakachengeteka pfungwa zvachose. Iyo inouya nenjodzi dzayo. Iwe unofanirwa kufunga nezvazvo zvese usati waenderera kumberi nemakambani eBPO.
All of this information should be enough to give you a basic understanding of Business Process Outsourcing. It is an ocean of knowledge and opportunities from which you will always have something to learn.
Bhizinesi Maitiro Kunze is a great business tool that helps lessen the burden of a company. The business can instead focus on more important duties such as expansion, chigadzirwa chinobudirira, marketing, and so on. Bhizinesi Maitiro Kunze is also cost-effective, as compared to in-house services.
Alongside, in the case of Bhizinesi Maitiro Kunze, you get your job done from a professional who has an ample amount of experience in the field. However, seeing how everything has two sides, it is possible for Bhizinesi Maitiro Kunze to have adverse effects.
However, with proper planning and attention to detail, such risks and negative impacts could be avoided and turned into an opportunity. Therefore, with consideration of this article, make the ultimate use of Bhizinesi Maitiro Kunze with proper planning and foresight.