The percentage of online transactions has grown exponentially, with more than one-third of the global population making online purchases in the last year. As expected, the COVID-19 pandemic has played a crucial role in this surge, along with the advent of on-demand delivery services that provide same-day delivery services.
On-demand delivery apps have met this growing demand by connecting customers with various service providers while providing fast and convenient delivery.
If you are looking to build an on-demand delivery app, this article will guide you on doing this effectively. But first, we will explore the types of the on-demand app available in the market.
Types of On-Demand Delivery Apps
P2P (Peer to Peer): also known as a customer to customer (C2C), connects end-users with end-users. The app allows customers to exchange goods and services and provides on-demand courier service.
B2B (Business to Business): This model connects businesses with other businesses, which can be either vertical or horizontal in nature i.e., serving either one or multiple industry sectors.
B2C (Business to Customer): in this model, businesses create their own on-demand app to connect with customers, offering only their products and services.
How to Develop an On-Demand App
SRS (Software Requirement Specification)
SRS, a document that describes what the software will do and how it will be expected to perform. Basically, SRS your idea the app reduced into writing. It contains all that you want your app to embody, such as features, unique concepts, security protocols, and more. To achieve this, you need to gather all the requirements needed.
- Who are your users/audience?
- What is your unique concept?
- Who are your competitors?
- What is your on-demand type?
- What is your sector?
Answering the above following questions and more will give you more clarity on reducing these in writing. This SRS will then be shared with your in-house or third-party development firms.
MVP (Minimum Viable Product) Creation
An MVP is an early release version of your app developed with the necessary features that solve the core problem, satisfy early customers, and collect user feedback for further development. An MVP process of developing MVP combines market researching, target audience, testing, security, and feedback. So, before launching your app, it is advisable to test the market with an MVP first. By releasing an MVP, your app gets to hit the market faster, and you can minimize risk and save resources. Hiring a competent third-party MVP development advisable.
After the MVP stage is successful, developing the actual app is the final step. There are two ways you can go about this:
- By hiring an in-house development team and;
- By outsourcing to a third-party development company.
Hiring an in-house development company is usually the more expensive option. It can also be distracting as you will be actively involved in every decision-making process. Outsourcing to a third-party development company to build an on-demand delivery app is more cost-effective, less distracting, and budget based.
A List of Must-Have Features for On-Demand Delivery Apps
- Real-Time Tracking
- Feedback & Ratings
- Offers, Rewards, and Discounts
- Customer Support
- Push Notifications
- In-App Chat
All these and more are features that are essential to boost the user experience and functionality.