Artificial Intelligence is taking over the world. They can be seen from the schools that teach our childrenimizing your shopping experience. It is no secret that machines are continuously put to work in various sectors – and with good reason. Machines tend to appear more efficient, consistent, and even flexible. With the rapid growth of these robots, it is expected that they will be used in other untouched areas. One area that is starting to see effectiveness in Artificial Intelligence is Talent Management.
What is Artificial Intelligence?
Before discussing all the new possibilities brought about by Artificial Intelligence, we must first understand what this is. Artificial Intelligence is a computer acting like a human. Studying the situation and then deciding what to do.
Artificial Intelligence is trained to take data and perform an appropriate response. The key term being “trained” because situations tend to be subjective and the optimal response to a situation requires experience. This experience is given by companies telling the AI what they want in a certain situation.
The entire growth of these robots took decades worth of ups and downs before it finally reached what it is today. It is a literal machine at the job it is assigned to, utilizing thousands of algorithms in a second to determine the best possible course of action.
A New Job for Artificial Intelligence
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As mentioned, these programs have been utilized in various sectors such as Education, Healthcare, Security, and even for recreational purposes.
Artificial Intelligence is making its way to talent management.
Yes, future job applicants may be looking at programs to determine whether they get the job or not. Talent management is a very complicated sector that deals with very contextual situations.
Being a complicated sector means that tons of factors need to be accounted for.
Factors may include the applicant’s experience, career goals, work ethic, and maybe even connections. This continues to gain complexity when it comes to managing employees, determining whether a worker deserves punishment or a warning.
Talent management employees are tasked with taking all these things into account and then deciding what should be done. A very complicated, dense, and vital department of a company.
Such a description makes Artificial Intelligence sound like the best man – or robot for the job.
Talent management is often used synonymously with Human Resources. This is the department that is in charge of hiring, firing, and maintaining a company’s employees.
1. Looking for New Talent
One of the main roles of talent management is hiring new employees. Running through hundreds of resumes seems like a very tedious and tiresome job. Factoring in different skill sets, experiences, recommendations, and even ages is just the tip of the iceberg for hiring new employees.
Considering the pros of Artificial Intelligence, (such as incredible speed while maintaining accuracy) it is no surprise that AI in terms of talent acquisition platforms is becoming more prominent.
As mentioned, these programs can go through different applicant’s data at a speed and consistency far better than any human can achieve.
Having chatbots also allows for human bias to be removed from the equation. Letting these talent management platforms scrutinize the applicants for their skills and experience alone. This allows for a more inclusive and effective means of hiring.
AI recruitment is particularly effective because the machine is taught what the company wants. It isn’t a simple checklist that lets anyone in. AI looks at the different aspects that the company finds important and sets the priority with the given criteria.
Applicant monitoring is also very crucial. During an interview, HR is expected to observe body language, mannerisms, and most importantly words used by the candidate. Other than looking for what the company wants, AI can also red flag racist or inappropriate terms that serve as indicators for a troublesome employee.
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2. Maintaining the Quality and Quantity of Employees
Another function of talent management is taking care of employees. This may include monitoring their well-being, ensuring fair pay, and even providing a safe space for them.
Good employee treatment leads to great company results. AI is here to assure that employees get what they deserve.
AI has provided employees with a safe method of filing complaints towards other inappropriate coworkers anonymously. Once again using chatbots employees can be at ease reporting such behavior without fear of being exposed.
These programs also monitor employees’ performance over time. Assuring quality control for the company, and fair pay for the employee. Certain AI programs were tasked with studying the performance and ensuring that the workers get paid adequately.
AI programs are not just great for employees but companies as well. Some talent programs have been taught to monitor certain behavioral patterns that lead to resignation. Allowing the company a heads up if they need to fill a position.
Having a quick-witted machine with no bias seems like a perfect candidate for Human Resources.
These are all possible with the training given by the company. AI can function how the company needs and wants based on what they teach the program. Ensuring that the ethical policies of a business are maintained.
3. AI Talent Management Can Benefit Anyone
The different benefits of AI talent management that have been listed so far all point towards helping the employee and the company. AI can also help the unemployed sector.
Applicants can compile the details of their skill sets and interests and have AI programs look for the best match. These programs can provide applicants with a company that needs their skills or maybe an office that fits the career goals.
Applicants no longer need to slave over newspapers or job fairs to find an opportunity. AI talent management doesn’t simply ship a bunch of resumes to companies. They can also help students match with mentors and internship opportunities.
AI provides students with an efficient guide to career planning. It helps them transition from being unemployed to becoming valuable members of the company.
AI doesn’t stop helping them just because they have the skill sets to get the job. AI also helps prepare these new employees for future career paths that may be crucial to the company’s success.
AI career pathing lets employees grow and build on the initial skill sets that they had for both their benefit and the company.
Since AI improves the relationship between employees and the company, they end up improving the quality of the company overall. An improved company leads to improved quality service or products.
Improved service and quality, in the end, help consumers. Overall, AI ends up helping everyone while keeping their best interests in mind.
Artificial Intelligence is a rapidly growing and efficient sector. It continues to spread to various fields and make the most out of them. This helps different industries produce products and services faster and with higher quality.
Talent Management is a very data-filled sector that deals with thousands of decisions per day. These decisions can be made by AI in a short amount of time. This becomes possible if the company invests in training the AI to make decisions that adhere to the standard of the company.
The consistency of AI is impeccable, and they can be trained by the company. Having a company train the AI allows for a very customer-catered experience.
AI is revolutionizing human resources providing a safe and efficient method of protecting employees. Overall artificial intelligence seems to be the future of talent management.