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Tools to rule Sales Automation

Nov 26, 2019 7:34:00 PM

Sales automation is a technique of using software to automate business tasks for sales. These tasks include order processing, information sharing, contact management, inventory monitoring and control, order tracking, sales forecast analysis and employee performance evaluation. Sales automation is often referred to as customer relationship management (CRM) however it does not necessarily imply automation of sales tasks.

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Topics: Robotic Process Automation, Chatbots, Sales, Sales automation

6 Healthcare Tech trends to watch out for

Nov 7, 2019 7:23:00 PM

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Topics: IoT, healthcare, Artificial Intelligence, Chatbots, Predictive Analytics, Big data in healthcare, HealthTech

Why live chat is a must-have for eCommerce websites

Aug 22, 2019 7:30:35 PM

The eCommerce industry is continuously growing with a rapid pace over the past few years. The trend towards eCommerce is showing no sign of slowing down. In fact, Shopping has become one of the most popular activities over the internet. More than 1.66 trillion customers are buying goods and services online. As per prediction done by Statista, global retail eCommerce revenue will amount to $4.88 trillion by 2021.

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Topics: eCommerce, Chatbots, Chatbot, Retail, NLP

Neural Networks: understanding how machines think

Aug 6, 2019 7:40:00 PM

Have you ever heard of neural networks? Do you think that it is merely a biological term used to denote some connections in the human brain? Today, neural networks are related not only to biology but also to computer science. They are defined as a sequence of neurons that are interconnected by synapses. These connections help machines process, analyze, and memorize different types of data. 

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Topics: Artificial Intelligence, Chatbots, Machine Learning, Natural Language Processing, Neural networks

How chatbots can win consumers over

Jul 11, 2019 7:40:00 PM

Five years back, companies and customers were wary of an idea to give control to artificial intelligence and just enjoy the after glory. However, the time has changed now and companies are embracing the concept of AI in their business. They are no longer scared that AI will take over the world and if anything, companies want AI to take control of things. The main reason is that it is making things easy for companies to attract the crowd and establish a global image.

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Topics: Artificial Intelligence, Chatbots, Chatbot, Bots for businesses

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